MullapudiVenkata Shravan
Highly analytical and detail-oriented Content & Quality Assurance Professional with 11.3 years of progressive IT experience specializing in Content Quality, QA, E-Learning Audits, LMS Administration, and Content Management Systems (CMS). Proven expertise in auditing multi-format digital assets, enforcing corporate brand governance, optimizing SEO strategies, and executing end-to-end multi-language editorial workflows. Skilled in agile bug tracking frameworks (Jira), data visualization platforms (Power BI, Tableau), and digital analytics to ensure superior User Experience (UX) metrics and exceptional Customer Satisfaction (CSAT). Adept at coordinating cross-functional infrastructure squads, managing enterprise stakeholders, and directing workflows across multiple regional languages.
Content & Quality Assurance Professional
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Experience
(07)Jun 2025 — Nov 2025Aster Health Academy
Senior Executive, Quality Assurance
- • Executed comprehensive pre-go-live and post-go-live automated and manual quality audits on critical healthcare digital platforms to ensure 100% content compliance and accuracy.
- • Audited, localized, and streamlined multi-format course curricula and administrative structures within the native Learning Management System (LMS).
- • Logged, managed, and monitored systemic functional bugs and critical UI elements inside Jira, boosting cycle remediation timelines.
Jan 2024 — Sep 2024Stotranidhi Publications
Senior Content Editor
- • Managed content strategy, brand integrity, and end-to-end digital assets validation across high-traffic mobile software and web portals.
- • Structured, standardized, and edited high-volume multilingual publications in English, Hindi, Telugu, and Kannada from distinct source streams.
- • Supervised localized manuscript accuracy using rigorous manual inspection techniques prior to formatting and deployment to production lines.
Sep 2022 — Dec 2023Americana (Kuwait Food Company)
Content Creator
- • Audited application workflows, transactional UI, and e-commerce product menus across digital kiosk frameworks to drive user adoption and enhance CSAT metrics.
- • Managed cross-functional stakeholder and digital vendor alignment to orchestrate unified regional storefront onboarding operations.
- • Identified and eliminated data duplicate records and schema bugs within internal reporting pipelines to secure accurate analytics reporting.
Oct 2020 — Aug 2022Medvarsity Online Ltd
Quality Analyst
- • Directed content quality initiatives for premium online medical education courses, leading an internal squad of digital graphics designers on production deliverables.
- • Supervised administrative back-end tasks, continuous integration updates, and deep functional validation protocols on core enterprise LMS frameworks.
- • Collaborated directly with Instructional Designers to review interactive wireframes, instructional logic, and structural streaming elements.
Jun 2018 — Feb 2019Shore InfoTech
Senior Research Analyst
- • Conducted exhaustive web intelligence and data mining workflows to map target datasets across the healthcare and life sciences sectors.
- • Deployed specialized data extraction mechanisms, including advanced ICT frameworks and tools like Outwit, to index web datasets.
- • Validated structured data parameters, resolving formatting flaws and incorrect structural tags to optimize data lake ingestion pipelines.
Nov 2015 — Nov 2017Dell International Services
Marketing Operations Analyst
- • Conducted extensive pre-and post-go-live platform quality testing on Dell.com, auditing digital imaging configurations, specs, and configurations.
- • Conducted manual Dell.com site audits to maintain a 99.99% efficient quality website experience for global consumers and enterprise customers.
- • Analyzed system configuration codes within the global Bundle Repository to preserve e-commerce architecture flow and catalog consistency.
Oct 2012 — Nov 2015Progressive Digital Media
Senior Research Associate
- • Authored, synthesized, and deployed continuous market intelligence updates detailing high-value infrastructure projects for enterprise consumption.
- • Conducted strict quality analysis and verification audits on global construction profiles, verifying cost frameworks, project timelines, and stakeholder metadata for database integrity.
- • Cross-referenced primary procurement reports against macro-level project pipelines to isolate discrepancies and maintain zero-defect standards across industrial research tracks.
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Education
Maheshwara Institute of Technology
Jan 2011Bachelor of Technology (B.Tech) – Electronics and Communication Engineering
Board of Intermediate Education
Jan 2007Intermediate (M.P.C)
Board of Secondary Education
Jan 2005S.S.C
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Technical Skills
Content Quality AuditsE-learning QALMS Functional TestingProofreadingFact-CheckingManual TestingLocalization AuditingCMS AdministrationInstructional Design ArchitectureMetadata Integrity AuditingSEO ArchitectureKeyword OptimizationWorkflow OptimizationSOP StandardizationBug & Defect TrackingLifecycle Incident ReportingSLA Compliance & Incident ManagementPrimary & Secondary Market ResearchData Profiling & Quality ValidationBusiness IntelligenceCorporate Report GenerationBasic SQLJiraWordPressLMS ApplicationsPower BITableauOutwit ScraperMicrosoft Office SuiteCanvaAdobe Premiere ProZeta Minds PlatformZendeskOzonetelZoho CRM