Skip to main content

Mullapudi Venkata Shravan

Content & Quality Assurance Professional

Highly analytical and detail-oriented Content & Quality Assurance Professional with 11.3 years of progressive IT experience specializing in Content Quality, QA, E-Learning Audits, LMS Administration, and Content Management Systems (CMS). Proven expertise in auditing multi-format digital assets, enforcing corporate brand governance, optimizing SEO strategies, and executing end-to-end multi-language editorial workflows. Skilled in agile bug tracking frameworks (Jira), data visualization platforms (Power BI, Tableau), and digital analytics to ensure superior User Experience (UX) metrics and exceptional Customer Satisfaction (CSAT). Adept at coordinating cross-functional infrastructure squads, managing enterprise stakeholders, and directing workflows across multiple regional languages.

Experience

Jun 2025 – Nov 2025

Senior Executive, Quality Assurance

Aster Health Academy

Executed comprehensive pre-go-live and post-go-live automated and manual quality audits on critical healthcare digital platforms; audited, localized, and streamlined multi-format course curricula and administrative structures within the native Learning Management System (LMS); managed systemic functional bugs, grading benchmarks, interactive modules, assessments, taxonomy metadata, client-interaction QA audits, production ad layouts, and accessibility standards.

  • Executed comprehensive pre-go-live and post-go-live automated and manual quality audits on critical healthcare digital platforms to ensure 100% content compliance and accuracy.
  • Audited, localized, and streamlined multi-format course curricula and administrative structures within the native Learning Management System (LMS).
  • Logged, managed, and monitored systemic functional bugs and critical UI elements inside Jira, boosting cycle remediation timelines.
  • Refined, reviewed, and mapped complex grading benchmarks, interactive modules, assessments, and taxonomy metadata parameters.
  • Conducted targeted client-interaction QA audits via native CRM pipelines, providing strategic agent evaluation and corrective feedback documentation.
  • Validated production ad layouts on Google and Meta business managers to guarantee functional conversion tracking and regulatory alignment.
  • Partnered directly with UI/UX engineers and design squads to standardize infographic accessibility, visual assets, and content flow.

Jan 2024 – Sep 2024

Senior Content Editor

Stotranidhi Publications

Managed content strategy, brand integrity, and end-to-end digital assets validation across high-traffic mobile software and web portals; structured, standardized, and edited high-volume multilingual publications; supervised localized manuscript accuracy prior to formatting and deployment to production lines.

  • Managed content strategy, brand integrity, and end-to-end digital assets validation across high-traffic mobile software and web portals.
  • Structured, standardized, and edited high-volume multilingual publications in English, Hindi, Telugu, and Kannada from distinct source streams.
  • Supervised localized manuscript accuracy using rigorous manual inspection techniques prior to formatting and deployment to production lines.

Sep 2022 – Dec 2023

Content Creator

Americana (Kuwait Food Company)

Audited application workflows, transactional UI, and e-commerce product menus across digital kiosk frameworks; managed cross-functional stakeholder and digital vendor alignment; identified data duplicate records and schema bugs; reconciled vendor statements and invoices; investigated application performance tickets; and maintained documentation and compliance monitoring profiles.

  • Audited application workflows, transactional UI, and e-commerce product menus across digital kiosk frameworks to drive user adoption and enhance CSAT metrics.
  • Managed cross-functional stakeholder and digital vendor alignment to orchestrate unified regional storefront onboarding operations.
  • Identified and eliminated data duplicate records and schema bugs within internal reporting pipelines to secure accurate analytics reporting.
  • Reconciled and audited enterprise vendor monthly statements against live data parameters to completely mitigate billing leaks.
  • Investigated, monitored, and mitigated high-priority application performance tickets, optimizing service availability and system uptime.
  • Audited and cross-verified regional Vendor Invoices against commercial agreements and fulfillment logs to eliminate over-billing errors and ensure budget compliance.
  • Audited legacy platforms, maintaining up-to-date documentation standards and continuous compliance monitoring profiles.

Oct 2020 – Aug 2022

Quality Analyst

Medvarsity Online Ltd

Directed content quality initiatives for premium online medical education courses, supervised administrative back-end tasks and functional validation protocols on enterprise LMS frameworks, collaborated with Instructional Designers, standardized digital publication and defect containment workflows, and utilized Jira for task tracking, sprint management, and bug documentation.

  • Directed content quality initiatives for premium online medical education courses, leading an internal squad of digital graphics designers on production deliverables.
  • Supervised administrative back-end tasks, continuous integration updates, and deep functional validation protocols on core enterprise LMS frameworks.
  • Collaborated directly with Instructional Designers to review interactive wireframes, instructional logic, and structural streaming elements.
  • Standardized end-to-end digital publication, review, and defect containment workflows across secondary platforms including Dosily.com.
  • Utilized Jira for task tracking, sprint management, and bug documentation to secure continuous on-time product increments.
  • Recipient of the Quarterly Excellence Award (FY 2021-22) for successfully driving zero-defect deployments across enterprise LMS platforms.

Jun 2018 – Feb 2019

Senior Research Analyst

Shore InfoTech

Conducted web intelligence and data mining workflows to map target datasets across the healthcare and life sciences sectors; deployed specialized data extraction mechanisms; and validated structured data parameters to optimize data lake ingestion pipelines.

  • Conducted exhaustive web intelligence and data mining workflows to map target datasets across the healthcare and life sciences sectors.
  • Deployed specialized data extraction mechanisms, including advanced ICT frameworks and tools like Outwit, to index web datasets.
  • Validated structured data parameters, resolving formatting flaws and incorrect structural tags to optimize data lake ingestion pipelines.

Nov 2015 – Nov 2017

Marketing Operations Analyst

Dell International Services

Conducted pre-and post-go-live platform quality testing and manual site audits on Dell.com; analyzed system configuration codes within the global Bundle Repository; and interfaced with regional operational marketing structures across APJ and EMEA theaters to achieve process localization uniformity.

  • Conducted extensive pre-and post-go-live platform quality testing on Dell.com, auditing digital imaging configurations, specs, and configurations.
  • Conducted manual Dell.com site audits to maintain a 99.99% efficient quality website experience for global consumers and enterprise customers.
  • Analyzed system configuration codes within the global Bundle Repository to preserve e-commerce architecture flow and catalog consistency.
  • Interfaced with regional operational marketing structures across APJ and EMEA theaters to achieve process localization uniformity.
  • Assigned sole sign-off authority for regional system configuration deployments based on exceptional historical tracking.

Oct 2012 – Nov 2015

Senior Research Associate

Progressive Digital Media

Authored, synthesized, and deployed continuous market intelligence updates for enterprise consumption; conducted quality analysis and verification audits on global construction profiles; and cross-referenced procurement reports against project pipelines to maintain zero-defect standards.

  • Authored, synthesized, and deployed continuous market intelligence updates detailing high-value infrastructure projects for enterprise consumption.
  • Conducted strict quality analysis and verification audits on global construction profiles, verifying cost frameworks, project timelines, and stakeholder metadata for database integrity.
  • Cross-referenced primary procurement reports against macro-level project pipelines to isolate discrepancies and maintain zero-defect standards across industrial research tracks.
  • Honored twice with the Best Employee Award (2013) for exceptional personal productivity and maintaining a pristine QA track record under strict operational constraints.

Education

2011

Bachelor of Technology (B.Tech) – Electronics and Communication Engineering

Maheshwara Institute of Technology

2007

Intermediate (M.P.C)

Board of Intermediate Education

2005

S.S.C

Board of Secondary Education

Skills

Quality Assurance
Content Quality Audits, E-learning QA, LMS Functional Testing, Proofreading, Fact-Checking, Manual Testing, Localization Auditing
Digital Management
CMS Administration, Instructional Design Architecture, Metadata Integrity Auditing, SEO Architecture, Keyword Optimization
Process Excellence
Workflow Optimization, SOP Standardization, Bug & Defect Tracking, Lifecycle Incident Reporting, SLA Compliance & Incident Management
Data & Analytics
Primary & Secondary Market Research, Data Profiling & Quality Validation, Business Intelligence, Corporate Report Generation, Basic SQL
Tools & Frameworks
Jira, WordPress, LMS Applications, Power BI, Tableau, Outwit Scraper, Microsoft Office Suite, Canva, Adobe Premiere Pro, Zeta Minds Platform, Zendesk, Ozonetel, Zoho CRM
Built withclickfolio.me