Yash Shah

Selected work

• 2025

  IISE Hackathon – Energy Systems Optimization Project

  Led a team to design an energy optimization solution that lowered peak-load stress and improved system reliability. Applied Lean Six Sigma tools like RCA to analyze bottlenecks, improving capacity utilization through data-driven decision making and creating electricity consumption projection graphs for Arizona households. Translated household electricity consumption analysis into an actionable framework by balancing performance, risk, and feasibility and presenting recommendations.

  Lean Six Sigma, RCA

• 2024

  Product Optimization & Capacity Analysis Project

  Improved Overall Equipment Effectiveness (OEE) by analyzing production flow, downtime, and manpower utilization. Established performance visibility by developing KPIs for safety, quality, rate, utilization, and downtime.

  OEE, KPI Analysis

Experience

1. May 2025 – Aug 2025

   Operations Intern

   Nityam Global Service

   Ahmedabad, Gujarat

   Tracked SLA, uptime, and backlog KPIs; assisted with line layout review and workflow optimization; built KPI dashboards and created runbooks and escalation playbooks.

   • Tracked SLA, uptime, and backlog KPIs and drove 15% faster processing through KPI reviews and issue triage.
   • Assisted with line layout review and workflow optimization, improving coordination and productivity by 15%.
   • Built KPI dashboards for 3 core metrics (SLA, uptime, backlog) to speed daily decisions and reporting.
   • Created clear runbooks and escalation playbooks to increase operational consistency and minimize repeat tickets.

2. Oct 2024 – Present

   System Support Assistant

   Learning Enterprise

   Tempe, Arizona

   Led Jira-based continuous improvement projects and resource planning; applied data analysis and KPI tracking using SQL and Tableau; standardized SOPs and applied root-cause analysis; partnered cross-functionally to prioritize work and rebalance capacity.

   • Led Jira-based continuous improvement projects and resource planning, improving team workflow efficiency by 20%.
   • Applied data analysis and KPI tracking using SQL and Tableau to trim processing time by 15% sustainably.
   • Standardized SOPs and applied root-cause analysis to improve reliability and sustain 15% faster processing.
   • Partnered cross-functionally to prioritize work and rebalance capacity, raising team output by 20%.

3. May 2023 – Jul 2023

   Process Improvement Intern

   Khuvi Organics

   Ahmedabad, Gujarat

   Analyzed production, quality, and scrap data; conducted root cause analysis on scrap and rework trends; automated manufacturing execution system data integration using SQL; built Tableau dashboards to monitor KPIs.

   • Analyzed production, quality, and scrap data to identify improvements that enhanced safety and cost drivers.
   • Conducted root cause analysis on scrap and rework trends, implementing corrective actions reduced defects by 10%.
   • Automated manufacturing execution system (MES) data integration using SQL, reducing shop-floor latency by 35%.
   • Built Tableau dashboards to monitor KPIs including yield, downtime, and throughput, increasing visibility by 20%.

Skills

Continuous Improvement & Manufacturing

• Kaizen
• OEE
• Line Balancing
• 5S
• Root Cause Analysis (5 Whys, Fishbone)
• SOP & OPL Development
• Kanban
• SMED
• ISO 9001 Compliance
• TPS Principles
• Time Studies
• KPI Tracking
• FMEA

Quality & Data Analysis

• Advanced Excel
• SQL
• Python
• Minitab
• Tableau
• Power BI
• Statistical Quality Analysis

Tools

• Jira
• Confluence
• Asana
• Salesforce
• ERP systems
• Product board
• Visio
• Microsoft Office
• Microsoft Project

Relevant Coursework

• Lean Six Sigma
• Operations Research
• Work Analysis & Design
• Risk Management
• Quality Control
• Production Control
• Information Systems Engineering
• System Dynamics & Thinking
• Engineering Analysis